الشروط والأحكام
آخر تحديث: 25 July 2026
These Terms & Conditions ("Terms") form a binding agreement between Calycks Websites Ltd, a company registered in England and Wales ("we", "us"), and the person or entity using our website, requesting a quote, or purchasing our services ("you"). By using our services, you accept these Terms.
1. Services
We provide website design and development, portfolio websites, ecommerce stores, custom web apps, clinic systems, QR menu systems, CRM tools, dashboards, AI-assisted workflows, hosting support, maintenance, and related consulting. The exact scope, deliverables, timeline, and fees are defined in a written quote, proposal, statement of work, or order confirmation.
2. Quotes and orders
Quotes are valid for 14 days unless stated otherwise. A contract is formed when you confirm acceptance in writing and any required deposit has been received. Anything not expressly listed in the agreed scope is out of scope and may be quoted separately.
3. Fees and payment
- A deposit, typically 50%, may be required before work begins.
- The remaining project balance is due before final handover, launch, or deployment.
- Recurring hosting, maintenance, support, licensing, AI usage, SMS, domain, or third-party fees are billed as agreed.
- Late payments may lead to paused work, suspended services, or withheld deliverables until paid.
4. Client responsibilities
You agree to provide accurate information, content, brand assets, credentials, approvals, and timely feedback. You are responsible for ensuring that content, data, logos, images, and materials you supply are lawful and properly licensed.
5. Reviews and revisions
Each project includes the revision rounds stated in the proposal. Additional revisions, new pages, new features, redesigns, integrations, or changes outside the agreed scope may be billed separately.
6. Delivery and sign-off
Timelines are estimates unless we state otherwise in writing. Once a deliverable is presented, you must review it and raise specific written issues within 7 days. If no issue is raised in that period, the deliverable may be treated as accepted.
7. Intellectual property
- After full payment, you receive a licence to use the final delivered website or system for your business.
- We retain ownership of reusable code, frameworks, components, templates, methods, and tools unless expressly agreed otherwise.
- You may not resell, redistribute, or claim ownership of underlying system code unless agreed in writing.
- We may show the work in our portfolio unless you request otherwise in writing before launch.
8. Third-party services
Projects may rely on hosting providers, domain registrars, payment processors, email platforms, analytics, AI providers, plugins, APIs, or other third parties. Their own terms and availability apply. We are not responsible for outages, policy changes, fees, or decisions made by those providers.
9. AI-assisted features
Where a project includes AI features, generated output may be inaccurate or incomplete. You are responsible for reviewing high-impact outputs before relying on them, especially for orders, bookings, medical, legal, financial, or customer communications.
10. Hosting, maintenance, and support
Hosting, maintenance, security updates, monitoring, and ongoing support are included only where expressly stated. Otherwise, support after launch is billed separately.
11. No guarantee of results
We do not guarantee specific sales, leads, rankings, traffic, revenue, conversions, or business outcomes. Portfolio examples and case studies are illustrative only.
12. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, special, incidental, consequential, or punitive damages, or for loss of profits, revenue, business, goodwill, data, or anticipated savings. Our total liability is limited to the fees actually paid to us for the relevant service in the 6 months before the claim.
13. Suspension and termination
We may suspend or restrict services where reasonably necessary, including non-payment, misuse, legal risk, or breach of these Terms. On termination, outstanding fees become due and licences may cease until payment is complete.
14. Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except where consumer law gives you local rights.
15. Rudood
Rudood is a software-as-a-service product operated by Calycks Websites Ltd. Use of Rudood is also governed by the canonical Rudood Terms of Service. A customer may connect only business assets it owns or is authorised to manage.
Customers using Rudood are responsible for:
- lawful privacy notices, customer opt-in, message content, approved templates, opt-out requests and applicable marketing or communications law;
- Meta and WhatsApp charges, the quality and standing of connected numbers, and compliance with Meta, WhatsApp and other connected-platform policies;
- reviewing business-specific AI outputs before use, particularly for sensitive financial, legal or medical decisions.
The customer retains ownership and control of its WhatsApp Business Account and phone number and may revoke Rudood's permissions. Disconnecting Rudood does not itself delete the WABA or number, and it does not cancel fees owed directly to Meta or another platform.
Meta and WhatsApp services, permissions, platform reviews and APIs are third-party dependencies. They may change, become unavailable or require verification and approval before additional businesses can be onboarded. Nothing on this site represents Rudood or Calycks as approved for a permission or partner status that remains under review.
Rudood must not be used for spam, impersonation, bulk unsolicited messaging, prohibited commerce, unlawful content, attempts to access another tenant, or any activity that breaches a connected platform's rules.
Rudood public product pages
16. Contact
Questions about these Terms? Email us at info@calycks.com.
Calycks Websites Ltd - Company No. 17192351 - 128 City Road, London, EC1V 2NX, United Kingdom - info@calycks.com